Estate agency · Paphos, Cyprus

From an enquiry to “tell me more.”

From an enquiry to “tell me more.”

Cyprian Nest is a property agency in Paphos. We connected their property campaigns to their website, CRM and automated follow-up. Every buyer received homes that matched what they asked for. The next step was always a useful one.

Cyprian Nest logo

Property campaigns, website, CRM and follow-up, all connected.

Property campaigns, website, CRM and follow-up, all connected.

Buyer details

Form

Type

Villa

Area

Paphos

Timing

Within 3 months

Shortlist sent

now

12 homes matching your budget and areas

cyprian-nest.com/south-cyprus

≈478

≈478

≈478

buyer enquiries in three weeks

< €3.20

< €3.20

< €3.20

overall cost per lead

€1.83

€1.83

€1.83

per lead, best recent week

< €100

< €100

< €100

cost per property viewing

50–60%

50–60%

50–60%

replied with interest in homes

The client story

Better leads, lower costs and a next step buyers actually took

Cyprian Nest was already running property campaigns. The problem was what happened after a buyer sent a form. The reply was slow and not personal, and the buyer stopped responding.

We connected the campaigns to the website catalogue, HubSpot and automated follow-up. Each buyer got a personal shortlist of homes that matched their answers. It came by WhatsApp and email, with an easy way to say which homes they liked. Then the agent continued the conversation.

The Meta video ad from the campaign

0:29

Campaign results

What the system achieved

What the system achieved

These are enquiry and reply results from the connected campaign. They measure interest and cost, not completed sales.

Metric

Result

What it means

Buyer enquiries

≈478

Across three weeks of connected campaigns

Overall cost per lead

< €3.20

Upper limit across the whole campaign

Best recent week

€1.83 per lead

118 leads, after changes to the system and message scripts

Cost per property viewing

< €100

Campaign cost per viewing

Replied with interest in homes

50–60%

Buyers who asked about specific homes. Interest, not completed sales

Cost per lead: latest week against the campaign upper limit

Whole campaign (upper limit)

< €3.20

Best recent week

€1.83

The bars compare €1.83 with the €3.20 upper limit, not with an exact earlier average. The latest week is a smaller sample within the three-week campaign.

The work behind the result

A buyer journey that remembers details

A buyer journey that remembers details

Every step used what the buyer had already told us, so the next message was always relevant.

Enquiry form

Meta

Type

Villa

When

Within 3 months

01

Collect useful details

Step-by-step forms collected location, budget, bedrooms and home type, and confirmed the phone number.

Personal reply

now

12 homes matching your budget and areas

cyprian-nest.com

02

Make the response relevant

We used website and CRM data to make a personal property list and sent it by WhatsApp and email.

Follow-up

HubSpot

WhatsApp

Sent

Email

Sent

03

Continue the conversation

Follow-up messages and improved scripts helped buyers say what they wanted. The CRM recorded each lead’s stage.

Handover

CRM

Buyer shared their interest

Agent takes over

04

Pass to an agent

When a buyer said which homes they liked, an agent continued the conversation.

Location · Budget · Home type

Website catalogue + CRM data

Connected through n8n and Make.com

Relevant homes, ready to discuss

Inside the system

What buyers actually saw

We redrew these from the live campaign: the form, the reply and the follow-up.

The lead form

Which type of property are you interested in?

Villa

Apartment

Flexible / not sure yet

When would you ideally like to buy?

Within 3 months

3–6 months

6+ months

The personal reply

Just saw your request for homes in Cyprus. I’ve put together a list tailored to your budget:

cyprian-nest.com/south-cyprus

We always have new properties coming in, so just reply with any questions or preferences and I’ll sort out the best options for you.

cyprian-nest.com/south-cyprus

12 homes matching your budget and areas

Opens the agency’s own website, filtered to the buyer’s answers

The follow-up

Lead stored in HubSpot

Passed on by the automation

Follow-up on WhatsApp and email

Buyer shares their interest

Agent takes over

Built with

Meta lead ads

Webflow

HubSpot

n8n

Make

WhatsApp

Gmail

Relign reports the overall results. Campaign screenshots support the figures for the latest week. 50–60% is the share of buyers who asked about specific homes, not the rate of completed sales.

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